Practice Policies

Welcome to Skylark Vets’s Terms of Service! These terms outline the rules, guidelines, and conditions that govern your use of our website. By accessing or using our services, you agree to comply with these terms, which have been designed to ensure a safe, enjoyable, and productive experience for all users. It’s important that you read and understand these terms before proceeding. If you have any questions or concerns, please don’t hesitate to contact us. Your continued use of our website signifies your acceptance of these Terms of Service. Thank you for choosing Skylark Vets!

Skylark Vets Terms and Conditions

Copies of our terms and conditions, privacy policy and complaints procedure can be found here.

If you have any further queries, please contact us.

This document contains Terms of Payment, Conditions of Practice, Insurance Processing and Marketing clauses.

Our Privacy Policy: Privacy policy

This document sets out how and why we collect, store, retain, use and share data.

It contains information regarding your data rights and our adherence to to Data Protection and associated Laws and industry regulations.

Our Complaints Procedure:

At Skylark Vets, we strive to provide the best possible care for your pet and to communicate with you to the best of our ability. If you are unhappy with the service you have received from us, we would welcome a face-to-face conversation with you. Alternatively, we are happy to discuss any concerns you may have via telephone. We are confident that the majority of questions can be answered and that most problems can be resolved in this manner. If you are still dissatisfied after talking with us and wish to make a formal complaint, please email contact@skylarkvets.co.uk using ‘Complaint re (your pet’s name)’ as the subject heading.

Third Party Terms & Conditions:

Vidivet: We partner with VidiVet to provide our clients with instant peace of mind 24/7.

VidiVet Terms of Use: vidivet.com/terms/